SaaS Can Power Productivity When It Matters Most
With the right support, SaaS productivity solutions empower IT leaders to manage change and emerge stronger on the other side.
Thriving in times of transition
Change is inevitable and necessary, but that doesn’t make it any less daunting for leaders battling high expectations and tight deadlines. People and productivity rely on IT getting it right.
Amid this evolution, cloud-based SaaS productivity solutions have taken on more importance. They’ve become catalysts for new ways of working during times of change — whether from a merger and acquisition (M&A), cloud migration, cross-platform transition or another major event.
With the right technology partner, these tools can also be opportunities for IT leaders to help their organizations emerge stronger on the other side.
SaaS unlocks value across the enterprise
Whether the change is driven by a business consolidation, a strategic pivot or the need to finally retire aging systems, a new productivity suite or collaboration platform is frequently the most visible piece of a much larger shift.
Handled well, a SaaS transition can unlock value across the enterprise. Users feel comfortable and productive with the new tool from the start. Mishandled, it can slow momentum and erode trust in the IT team.
It’s critical to engage a partner who understands the complexity of SaaS transitions and brings the tools, experience and perspective to manage both the technical and human sides of the shift.
34% of enterprises are spending more than $1 million monthly on SaaS, highlighting its critical role in modern IT strategies1
Organizations using fully connected SaaS platforms see 32% higher profits compared to those without2
50% of enterprises will rely on industry cloud platforms by 2028 to move faster and work smarter3
Post-merger, 53% of SaaS licenses are unused4
Experience matters when expectations are high
Although application usage is common for today’s workforce, SaaS transitions are transformational and not something most IT teams handle every day. The skills, methods and bandwidth required to successfully move platforms and guide people through the change often fall outside the scope of day-to-day operations. Yet expectations are high and timelines are fixed.
Experience matters. Having a strategy in place — one that includes user communication, training, adoption scaffolding and post-migration support — can be the difference between stalling out and finding success.
Workers use more apps than ever. The average knowledge worker uses 11 applications, up from six in 20195, and 75% use more apps than they did five years ago6
A partner from adoption to acceleration
A seasoned partner can help carry the load, offering tools, insights and guidance every step of the way. With that kind of support, IT can move from simply launching a platform to enabling real, measurable progress. Sustainable adoption of SaaS productivity tools requires strategic communication, leadership alignment and ongoing support to drive lasting change that leads to profitable results.
50% of organizations prefer SaaS for both business intelligence and CRM tools rather than managing them in house7
The pressure is real. So is the opportunity.
Every major change — whether triggered by an acquisition or a broader digital strategy — puts immense pressure on IT. With SaaS productivity tools, those same changes can become opportunities to modernize, simplify and deliver better experiences for both users and the business.
The key is to approach these transitions as strategic inflection points. When IT is backed by the right tools and support, change becomes less about risk and more about momentum.
64% of IT professionals say SaaS automation has significantly reduced their manual workload4
Sources:
1 Flexera, “State of the Cloud Report,” 2025
2 Certinia, “2024 Professional Services Maturity Benchmark,” 2024
3 Gartner, “Cloud Computing in 2028: From Technology to Business Necessity,” 2023
4 BetterCloud, 2024 State of SaaSOps
5 CDW, “How Hybrid Work Solutions Improve Digital Experiences,” 2024
6 Slack, “The Workforce Index” 2024
7 Foundry, “CIO Tech Poll: Tech Priorities,” 2024